Warranty & Service

Every Dachi product is covered by a manufacturer warranty against defects in materials and workmanship.

Standard warranty period

• Voltage Stabilizers (Sound System, Main Line, AC, TV, Refrigerator): 1 year, 2 years or 3 years based on the product from date of invoice.
• Power Safe units: 1 year from date of invoice.
• Power Boards: 2 years from date of invoice.
• Distributor / bulk-order warranties may differ - refer to your contract.

What is covered

• Any manufacturing defect that affects the function of the unit.
• Faulty components - Relays, Transformers, PCB, Capacitors, Sockets, Switches etc.
• Free replacement of defective parts at our service centre.

What is NOT covered

• Damage caused by improper installation, wrong wiring, or use beyond the rated capacity.
• Burn-out due to lightning, flooding, fire, rodents, physical damage, or external accident.
• Units opened or repaired by unauthorised technicians.

How to claim warranty

1. Keep the original invoice safe - it is your warranty proof.
2. Call +91-8800834779 or email robinpowersystems@gmail.com with the model number, date of purchase, and a photo of the unit.
3. We assign your case to the nearest authorised service centre within one business day.
4. The service centre will inspect, repair or replace under warranty - all at no cost.

Out-of-warranty service

Our service centres also handle paid repairs for units beyond the warranty period. We share an estimate before any work begins.